ACCURATE ANSWERS. FAST. Compassionate, Patient Centered Care

Breast Imaging Results Frequently Asked Questions

What information if available in the AMI breast imaging patient portal?

The following information will be available to you in the portal:

  • Notification Letter: this letter provides a non-clinical summary of your exam results.
  • Referring Physician Letter: this report contains the clinical findings from your exam and is sent to your referring clinician.
  • Recall Letter: this letter is a reminder to schedule your breast imaging appointment.

What do I need to do first?

At the time of registration, please provide our front desk staff with a valid email address.

What happens after I have submitted by email?

You will receive an initial email to setup your online account from the AMI patient portal team.

When will my results be available in the AMI breast imaging patient portal?

The system is designed so that your letter is available to you in approximately 5-7 business days. If your prior breast imaging studies were done at another facility, the time may extend to approximately 15-30 days so that we can obtain your prior study and compare to your current exam. To expedite the process, we encourage you to bring your prior breast imaging films and reports to your appointment.

Will I get my letter if my email or computer fails?

Yes. If you have not viewed your letter within 7 days of being available on the portal, you will automatically be mailed a printed copy of your letter.

Who can sign up for the patient portal?

We currently offer this option to our breast imaging patients only.

What if I want to sign up but my spouse and I have one email address?

Please keep in mind that notifications regarding your breast imaging results and future appointments will be sent to the email you provided. It is your responsibility to provide us with a secure email address that can be used for these messages.

How do I sign on and access the patient portal?

You can access the patient portal by visiting

How do I use the patient portal after logging in?

After logging in, you will see the patient portal Home page. You can access your information from this page.

What if I don’t remember my password?

You can reset your password from the portal website by following the instructions.

What happens if my account is locked out?

You will need to reset your username and password. You can reset your username and password from the portal website by following the instructions.

For more information or to register for the portal, please email: